Loss or gain? The role of message framing in hotel guests' recycling behaviour Grazzini, Laura ; Rodrigo, Padmali ; Aiello, Gaetano ; Viglia, Giampaolo Abstract Publication: Journal of Sustainable Tourism Pub Date: November 2018 DOI: 10.1080/09669582.2018.1526294 Bibcode: 2018JSusT..26.1944G