LANCE Usage and User Analysis: Creating a Better System that Meets User Needs

This paper describes known uses of NASA's Land Atmosphere Near-real time Capability for EOS (LANCE) data and imagery and summarizes findings from informal interviews with LANCE users, undertaken to better understand their needs. LANCE, the NRT component of EOSDIS, provides products from MODIS, AIRS, OMI and MLS within 3 hours of satellite observation. LANCE has in excess of 50,000 unique anonymous users per month using data and imagery for wildfire management, air quality measurements, shipping, agricultural forecasting as well as monitoring volcanic plumes, dust storms, smoke plumes and floods etc. Users can be categorized as end users or as brokers who may repackage the imagery and pass it on to their own end users. Interactions with a sample of end users found the following: users like MODIS Rapid Response imagery but do not want to be confined to pre-defined subsets; they want a broader selection of imagery and those with higher bandwidth want the capability to pull in imagery in to their own web-mapping or GIS applications. Users with lower bandwidth want the capability to define their own areas-of-interest for simple download of an image file. Users also expressed a desire to see historic as well as near-real time data, so they can compare the current situation to the recent past. Users want download capabilities to enable information to be shared quickly and easily. These and other findings are being fed back to EOSDIS developers who are creating tools and services to better meet user needs. The findings from users have been valuable in ensuring that developers are on track. The most recent offerings, available http://earthdata.nasa.gov/lance, are Worldview - a web-based client which provides capability to interactively browse full-resolution, global, near real-time satellite imagery from 50+ data products from LANCE, and the Global Imagery Browse Services (GIBS) which enables both users and brokers to pull the latest imagery in to their own web mapping applications.