The Global Communication Infrastructure of the International Monitoring System

The Global Communications Infrastructure (GCI) employs 6 satellites in various frequency bands distributed around the globe. Communications with the PTS (Provisional Technical Secretariat) in Vienna, Austria are achieved through VSAT technologies, international leased data circuits and Virtual Private Network (VPN) connections over the Internet. To date, 210 independent VSAT circuits have been connected to Vienna as well as special circuits connecting to the Antarctic and to independent sub-networks. Data volumes from all technologies currently reach 8 Gigabytes per day. The first level of support and a 24/7 help desk remains with the GCI contractor, but performance is monitored actively by the PTS/GCI operations team. GCI operations are being progressively introduced into the PTS operations centre. An Operations centre fully integrated with the GCI segment of the IMS network will ensure a more focused response to incidents and will maximize the availability of the IMS network. Existing trouble tickets systems are being merged to ensure the commission manages GCI incidents in the context of the IMS as a whole. A focus on a single source of data for GCI network performance has enabled reporting systems to be developed which allow for improved and automated reports. The contracted availability for each individual virtual circuit is 99.5% and this performance is regularly reviewed on a monthly basis