Interactions with the ESO Community During and After a Pandemic

To accomplish its mission, ESO puts significant effort into supporting its scientific community to allow broad access to ESO's telescopes and to exploit its full technical and scientific capabilities. The pandemic-related challenges of the last few years have led to new ways of interacting with and providing support to the European ALMA and La Silla Paranal astronomical communities. Here we present some of the main events that have been organised in the last two years to achieve this goal, what we have learned, and how we foresee this will impact the future of interactions with the ESO users community.