Productivity gains through job reorganization and rotation
Abstract
A productivity measuring system developed to assess the maintenance functions of the distribution division of the Santa Cruz Water Department indicated rapidly decreasing productivity rates. A program was developed with the goal of raising productivity levels through increased motivation based on improved job satisfaction. Job rotation, reduction of crew size to create additional, smaller crews, monthly production meetings, and reorganization decreased sick leave usage and substantially increased productivity levels.
- Publication:
-
Journal of the American Water Works Association
- Pub Date:
- December 1981
- DOI:
- 10.1002/j.1551-8833.1981.tb04824.x
- Bibcode:
- 1981JAWWA..73l.622M